A soft toothbrush or a nailbrush is perfect to use on wicker or straw and remove any dry dirt or dust. Be gentle!

If there are some marks you can’t get out use a damp cloth to wipe away any dirt. Make sure it’s not wet, as you don’t want to damage it. Make sure your bag is completely dry before storing it away.

Avoid storing your basket near artificial heat or in direct sunlight as this is likely to make it more brittle and can cause burn marks.

If you overfill your basket and the weight is too much for it to withstand you can start to tear the basket and snap the weaves. When this happens we’ll need to source a match to the wicker or straw and reweave it together. Send it in before this happens so that we can reinforce the pressured area and the handles.

If your basket has leather straps or detailing, ensure you condition these areas to help keep them strong. Apply a small pea-sized amount of appropriate leather cream – a little goes a long way. Then buff with a clean cloth. Do not use this for suede or nubuck, only on smooth or grainy leather.

Keep your baskets stored in a dustbag, this will prevent dust and dirt getting into the grooves and is a good way to protect it.

Keep your suncream, make-up, and pens in sealed bags and avoid having them loose in your bag. Not only will they be easier to find but less likely to cause irreversible damage. Ink and pigmented oily stains are two of the most common types of damage on bag linings and the hardest to remove.

Keep your basket away from humidity, it is likely to get mouldy and may cause further damage.